Why are we Finding Data Operations?

When teams talk about “Operations” there is a gray area: where the systems meet. You might hear about “problems with Salesforce”, or “problems with Zendesk”, or “problems with Marketo” in a typical sales/cs/marketing stack of applications.

There is a need for an “in-between” discipline focusing on the places where enterprise (and some SaaS) software systems meet.

This newsletter and posts explore that topic.