Data Operations

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What is Data Operations, revisited
Data operations teams deliver data and insights for key business questions and enable operational changes based on the answers to those questions. Read…
AI is my copilot
All software will add some AI, even if end customers don't see it directly. What are you doing to train your "copilot"? Read: "Everything Starts Out…
From Atoms to Bits: Building Software from Cow Paths
You can build anything in software. Focusing on the way people already work will help make your software invisible and necessary. Read: "Everything…
August 2023
Dear Bot, may I speak to your manager?
It's popular to propose using AI to deflect front-line CX messages and offer support. What are you giving up and what do you gain? Read: "Everything…
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10 common ways your revops data enrichment might be failing
Data enrichment solves many data problems, except it creates some new issues to solve. Read: "Everything Starts Out Looking Like a Toy" #159
What kind of data belongs in a “Minimum Viable Record”?
A Minimum Viable Record has the necessary fields and validation for GTM teams to engage. How do you ingest, clean, and validate these records? Read…
What do you need to know to build a good "no-code" application?
It's not hard to start building a no-code app. But it can be hard to give it the kind of polish you expect from a production app. Read: "Everything…
July 2023
Using standardized data to create the next giant services marketplace
To create a universal services catalog, build a template that works for a niche service, then expand using generative AI techniques - "Everything Starts…
1
Show, Don't Tell: A Tour of Leading Interactive Demo Software
Part two of a two-part series on designing, building, and delivering great interactive demos for product-led growth in SAAS. Read: "Everything Starts…
Design your PLG demo to deliver what the prospect is expecting
Part one of a two-part series on designing, building, and delivering the best interactive demo experience for your PLG-driven Saas business. Read…
Thinking about an Analytics Maturity Model
Does your organization have a plan to improve analytics? Here's one way to think about getting better at making data-driven decisions. Read: "Everything…
Functionality vs. fascination: what do you value in your software?
The biggest challenge in b2b software is user activation. Do you want your users to do a few things well, or to be able to do anything? Read…
© 2023 Greg Meyer
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