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Why product managers are hiding change behind old interfaces
We've gone beyond having sparkly buttons to systems that anticipate your needs. Software is getting smarter behind the scenes. Read: "Everything Starts…
Aug 25
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Greg Meyer
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Data Operations
Why product managers are hiding change behind old interfaces
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The Automation-First Product Manager
PMs must evolve from design specialists to end-to-end owners who diagnose, triage, and automate their way to success. Read: "Everything Starts Out…
Aug 18
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Greg Meyer
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Data Operations
The Automation-First Product Manager
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Why your team can't see what's actually broken
Map the customer journey so teams can see exactly "what should have happened" in any operational workflow, then react faster. Read: "Everything Starts…
Aug 11
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Greg Meyer
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Data Operations
Why your team can't see what's actually broken
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The math that proves you're doing too much work
Little's law is a simple concept of operations that demonstrates you need to limit the work arrival or the work in progress to improve a system. Read…
Aug 4
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Greg Meyer
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Data Operations
The math that proves you're doing too much work
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July 2025
How to fix the hidden problem of team handoffs
Team handoffs fail because we can't see them fail. Coupled with good process observability, AI can help you see what to fix. Read: "Everything Starts…
Jul 28
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Greg Meyer
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Data Operations
How to fix the hidden problem of team handoffs
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How will you help your team members learn AI?
Use AI to interview yourself about ideas, producing shareable product briefs from bullet points in under 10 minutes. Read: "Everything Starts Out…
Jul 21
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Greg Meyer
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Data Operations
How will you help your team members learn AI?
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Experiments with AI as a Pair Programmer
How do you get started with AI? Collaborate with it as a pair programmer. Build the system you want to use. Read: "Everything Starts Out Looking Like a…
Jul 14
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Greg Meyer
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Data Operations
Experiments with AI as a Pair Programmer
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AI is my new code buddy
AI collaboration works best with structured workflows. What if you could ask it to build systems, not just code? Read: "Everything Starts Out Looking…
Jul 7
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Greg Meyer
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Data Operations
AI is my new code buddy
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June 2025
Imagining a software vending machine for “pay as you go” infrequent tasks
When you find a task that needs to get done and gated by a subscription, finding a solution becomes complicated. Sign up and cancel? Vibe code it? Read…
Jun 30
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Greg Meyer
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Data Operations
Imagining a software vending machine for “pay as you go” infrequent tasks
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The AI sparring partner method
Using AI effectively to ask and answer questions isn't just about the answers. It's about thinking better using AI as your partner. Read: "Everything…
Jun 23
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Greg Meyer
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Data Operations
The AI sparring partner method
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3 things you need to do before putting AI in the loop
AI will confidently answer any question it gets. Make sure the humans at your company can follow a process before giving it to AI to amplify. Read…
Jun 16
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Greg Meyer
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3 things you need to do before putting AI in the loop
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Rethinking standard operating procedures with AI agents
AI agents are reshaping CX Standard Operating Procedures, moving humans from step-by-step execution to oversight and optimization. Read: "Everything…
Jun 9
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Greg Meyer
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Data Operations
Rethinking standard operating procedures with AI agents
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