Apple forgot how to be customer-first

Apple Account credit won't buy physical products easily on the Apple Store. This isn't a bug -- it happens when control scales faster than empathy…

Oct 6 • 

Greg Meyer

1

September 2025

The Paradox of Automation

It often feels like one step forward, two steps back when you build automations. But finding the bottleneck means you found the real work. Read…

Sep 29 • 

Greg Meyer

3

How to fix race conditions in no-code workflows

Automation tools run single workflows, but scale breaks them. A simple queue system helps to maintain order and prevent race conditions. Read…

Sep 22 • 

Greg Meyer

1

The hidden cost of half-automations

Half-automations create more problems than they solve. Ask: reversible? Automate fast. Not reversible? Map every outcome first. Read: "Everything Starts…

Sep 15 • 

Greg Meyer

1

Content management needs to be core technology

Content management should be core infrastructure, not overhead. Version control and process make content trustworthy without extra work. Read…

Sep 8 • 

Greg Meyer

2

How to introduce AI agents into operational workflows

Adding AI agents to workflows? Start with simple, rule-based AI agents in workflows, then gradually introduce "thinking" agents with guardrails. Read…

Sep 1 • 

Greg Meyer

2

August 2025

Why product managers are hiding change behind old interfaces

We've gone beyond having sparkly buttons to systems that anticipate your needs. Software is getting smarter behind the scenes. Read: "Everything Starts…

Aug 25 • 

Greg Meyer

2

The Automation-First Product Manager

PMs must evolve from design specialists to end-to-end owners who diagnose, triage, and automate their way to success. Read: "Everything Starts Out…

Aug 18 • 

Greg Meyer

3

Why your team can't see what's actually broken

Map the customer journey so teams can see exactly "what should have happened" in any operational workflow, then react faster. Read: "Everything Starts…

Aug 11 • 

Greg Meyer

2

The math that proves you're doing too much work

Little's law is a simple concept of operations that demonstrates you need to limit the work arrival or the work in progress to improve a system. Read…

Aug 4 • 

Greg Meyer

July 2025

How to fix the hidden problem of team handoffs

Team handoffs fail because we can't see them fail. Coupled with good process observability, AI can help you see what to fix. Read: "Everything Starts…

Jul 28 • 

Greg Meyer

2

How will you help your team members learn AI?

Use AI to interview yourself about ideas, producing shareable product briefs from bullet points in under 10 minutes. Read: "Everything Starts Out…

Jul 21 • 

Greg Meyer

1