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Creating better competitive analysis with screenshots and reverse search
What if you could find customer look-alike companies by comparing a screen shot of their website? Interesting idea ... Read: "Everything Starts Out…
Jul 22
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Creating better competitive analysis with screenshots and reverse search
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Refactoring vs. Adding On Another Thing
When you get a request for something new, do you adjust existing code or build a new workflow? Read: "Everything Starts Out Looking Like a Toy" #207
Jul 15
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Refactoring vs. Adding On Another Thing
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Request for product: an Ops Detective to document problems
When there's a problem, do you have a standardized log and discovery process? Maybe you need an Ops Detective. Read: "Everything Starts Out Looking Like…
Jul 8
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Request for product: an Ops Detective to document problems
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Duplicate records are harder than they appear
It ought to be easy to get rid of duplicate CRM records. Instead, it often feels like a game of Whack-a-Mole. Read: "Everything Starts Out Looking Like…
Jul 1
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Duplicate records are harder than they appear
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June 2024
Two questions to ask when you build automation
It's easy to focus on the technical effort to complete an automation when asked, instead of stepping back to assess the benefit. Read: "Everything…
Jun 24
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Two questions to ask when you build automation
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You don't need to add AI* to every feature
*or anything else. Stay mindful of what you're asking your customer to do. The fewer things they have to think about, the better. Read: "Everything…
Jun 17
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You don't need to add AI* to every feature
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3 row-level formulas to level up your Salesforce reports
Need to bucket an SFDC field based on the calculated value of that field and another? The row-level formula is your friend. Learn more by reading…
Jun 10
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3 row-level formulas to level up your Salesforce reports
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Buyer-Led Selling ... through email?
Imagine a world where buyers called more of the shots. Would selling be easier for everyone? Read: "Everything Starts Out Looking Like a Toy" #201
Jun 3
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Buyer-Led Selling ... through email?
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May 2024
What should we expect from AI agents?
"AI Agents" are the latest trend in making AI tools more effective. What recipes do they need to be useful? Read: "Everything Starts Out Looking Like a…
May 27
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What should we expect from AI agents?
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The future of cold email ... is AI-readable content
People aren't reading your outbound emails. Duh. But will their AI read your emails for context soon? Read: "Everything Starts Out Looking Like a Toy…
May 20
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The future of cold email ... is AI-readable content
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Slow down to speed up
One of the best ways to improve is slow down, observe, and make changes. It might happen in unexpected places, like looking at the night sky. Read…
May 13
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Slow down to speed up
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Data-driven stories: a product that should exist
It's easy to create a report. Why is it difficult to build value through business intelligence? Reports don't tell you what and when to change. Read…
May 6
4
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Data-driven stories: a product that should exist
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